P&m Plug-ins Bug Reports, Please report bugs or any kind of problems using DC V.I.P. Plug-ins Options

[WorldStudios]

Yeah. What's up with that? Several people have reported the same issue. The installer stops and throws an error. Then the plugins are not available in Chainer, probably because the installation failed... Vsts show up after a scan, but I am definitely not happy, since I need to pay to get those to work...

[Carl Kolchak]

Hi,

I've noticed that there is a serious problem when version 3.2 AAX 64bit Plug and Mix plug-ins are used with the Digidesign / Avid Command 8 control surface.

Using the endless encoders, any control turned fully clockwise will disappear from the GUI, and exhibit values higher than 100%.

Likewise, rotating the encoders so that a control is turned fully anti-clockwise, will again cause the control to vanish from the GUI, but in the case of a "Mix" control will also either produce a loud digital buzzing noise, or cause Pro Tools to crash almost immediately.



I haven't had the time (or the inclination) to try this with the entire range of plug-ins comprising the VIP bundle, but it occurred with every one of them that I tested (Analoguer / Echoflex / Digital Reverb, among others).


To be clear, even if the Command 8 is being used, or has the plug-in focused, it is still possible to use the mouse to grab the GUI controls without causing any issue - it's only when a rotary encoder goes beyond the point which the plug-in deems to be maximum / minimum.



I tried further tests, using the RTAS version of the VIP bundle in Pro Tools 10, and everything worked correctly - although not only is that an entirely different plug-in format, operating in a 32bit environment, it was also a different version of the plug-ins (3.0.2 if I recall), so I'm not sure what, if anything, that proved.




Is this an issue with other Digidesign / Avid / Eucon control surfaces?

Is it an issue with Pro Tools 11?

Is it a known bug, that is due to be fixed?



Many thanks.




1. PC

2. Windows 7 (Home Premium) service pack 1

3. Pro Tools 11.3.1 (with Plug & Mix VIP version 3.2.0)

4. External audio interface

5. No 3rd party software in use

6. Command 8 control surface in use

I just wanted to say a big thanks to you guys, as version 3.3 has fixed these issues.

I'm not sure if that fix was already in the pipeline, but if it was me that brought it to your attention, that's an incredibly fast addition to the fix list (I know 3.3 was already due to be released, before I'd even mentioned these problems).

Very impressed.


The only, very minor, problem (which was already there, but I stupidly forgot to mention it - my apologies) is that with Echoflex, if the synch switch is engaged from the control surface ; the switch graphic flips, but the outer ring does not change scale, and the knob continues to function in whichever mode it was previously in.

Again, my apologies for not bring this to your attention last time - thankfully it's a pretty minor issue.

Thanks again.

[denka]

Yeah. What's up with that? Several people have reported the same issue. The installer stops and throws an error. Then the plugins are not available in Chainer, probably because the installation failed... Vsts show up after a scan, but I am definitely not happy, since I need to pay to get those to work...

I hope Nick will chime in here and tell us what's going on.

We still have great working Patchwork and the other wrappers and chainers, anyway.

[DaveC]

AAX P&M plug ins dont show up in chainer (not sure they are showing up at all as I have RTAS installed too)

I am registered for P&M VIP bundle, and have activated the bundle and chainer.

Chainer has scanned and can see my VST plug ins, but the P&M list is empty

iMac Retina 5K 4GHz processor
P&M V3.3.0 AAX and RTAS
ProTools 10.3.10
OSX 10.10.2

Help appreciated!

[Nick]

I hope Nick will chime in here and tell us what's going on.

We still have great working Patchwork and the other wrappers and chainers, anyway.

Hello denka,

I have been busy handling all the inquiries that have been coming in to me directly, sorry about that.

About the Downloads.....

There was a huge surge of activity as soon as we announced the 3.3 version and the Chainer and the VIP Bundle on special.

The server has been running at overload levels for three days now.

It has been chugging out the files, but I have had reports of slowness, and even worse some people getting corrupted files.

Today it has calmed down a little bit and those people who had problems before are downloading correctly.

It should get easier from now on.

Try again and let me know if it still appears to be slow.

Best Regards,

Nick

[Nick]

Hi Eric,

the main issue (4lyna @ Mar 25 2015, 10:24 PM) stay's:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

plus - correct me if i'm wrong, but chainer is included in the vip bundle, so i purchased the bundle a while ago, i should be eligible to get the full version, right? i'm asking because the plugin keeps displaying "vst demo mode" in the lower right corner, even after doing several authorizations as i said.

any idea what could be wrong or what i might be doing wrong here?

thanks for your help!



1. MacPro

2. Mac OS X "Yosemite"

3. Cubase 8.0.10

4. P&M CHAINER 1.00

Thank you,
Peter

Hello pc-eater,

One little thing, it threw me off as well, the first time I installed was the fact that it said in the bottom righthand corner:

Version 1.0.0 VST demo mode

Which is OK and normal, because it means any VST and VSTi found will be available in 'demo' mode. Meaning they will fade out after 45 seconds.

BUT a cool thing thing is any chains you build and save will be remembered, so if and when you get the FULL version every chain you built with the VST will be right there ready to use.

The FREE version lets you do this and of course lets you build chains with all the Plug and Mix plug-ins you have installed in your computer.

NOW if you see the 'authorisation failed' alert at the end of the installation, it is not good news.

The Chainer will only function correctly when you get the 'Activation was Successful' alert at the end of the installation.

The Chainer is a pretty complex beast and my advice is to keep on re-installing until he is happy.

But don't let the 'Version 1.0.0 VST demo mode' throw you off as I said that is normal, it is the 'Activation was Successful' which is the key.

Best Regards,

Nick

[denka]

Hello denka,

I have been busy handling all the inquiries that have been coming in to me directly, sorry about that.

About the Downloads.....

There was a huge surge of activity as soon as we announced the 3.3 version and the Chainer and the VIP Bundle on special.

The server has been running at overload levels for three days now.

It has been chugging out the files, but I have had reports of slowness, and even worse some people getting corrupted files.

Today it has calmed down a little bit and those people who had problems before are downloading correctly.

It should get easier from now on.

Try again and let me know if it still appears to be slow.

Best Regards,

Nick

Nick,

Why do you avoid to respond on this:

it seems that the installer on OS X doesn't work properly either... shortly before finishing the authorization screen would appear (even after "authorizing" it several times manually) and the installer screen displays that there was a failure and something went wrong.

You could be a politician, too much talking and avoiding to address maiin question several times.

Best regards,

Denis

P.S I didn't ask about download and how slow it is, at all.

This post has been edited by denka: Mar 27 2015, 07:12 PM

[dmsprojects]

After updating to v3.3 i get an error in Pro tools. When I try to open plug in it says there been an "AAE Error -7054" Any reason this would happen? Really like these plugs but have been having a lot of issues recently. Any help would be appreciated it. Thanks.

Macbook Pro Late 2011
OS X Yosemite
Pro Tools 11 Native
Plug and Mix Bundle

[denka]

I can't edit my previous post to add this print screen, so, it's here:

[4lyna]

I can't edit my previous post to add this print screen, so, it's here:

yep - and this happens really every time i (try to) install it. i made at least 4 to 5 attempts, but honestly, i am not willing to keep doing this on a trial and error basis until it may occasionally work some time - there is obviously a serious problem with the installer.

plus - sorry for repeating myself, but i didn't get an answer on this yet: the chainer only loads as an INSERT EFFECT in logic pro x, there is no way to insert it in an INSTRUMENT SLOT. does this only apply to the demo version? would the paid version show up as a virtual instrument? otherwise i'm not sure, what sense it would make for the chainer to load third party virtual instruments- an instrument in an effect slot cannot process any sound, at least not in logic AFAIK.

logic pro x (10.1.1. latest version)
mac os x yosemite (latest version as well)

[WorldStudios]

Why don't you answer our question about the installer not working?

[airwavemusic]

I've been through the very same stuff but it's working here, even when it says install failed, I installed p&m VIP bundle manually and it seems to work even though the message said, installation failed.
Now the list of glitches, bugs and problems I've come across while testing this one is just incredible. As usual with any plug-in from either P&M or Nomad Factory as they share some of the same code and technology, I've been through the same nightmare with a sensibly similar product called Magma. It never worked properly and I took them 8 or 9 updates to make it more or less usable. Still today I get regular glitches, plops, audio drop-outs with it all the time, on top its filters are responding too slowly to automation so they're unusable.

Here's a short list of what's going on in logic 10.1.1 on a mac os 10.9

1) The host automation is ETREMELY slow. E.G. I want to open the logic list on my track to select a parameter, and it gives me rainbow wheel for almost 30 secs EACH TIME I click on it. 2000 of parameters is maybe too much guys. It's a horrible coding mistake. 512 parameter slots as in reaktor or Guitar rig would have been enough.

2) The host automation doesn't show up the NAME of the parameter, you just see numbers in Logic, and each thine I have to open the plug-in window.
3) The displayed info is very slow, in fact it completely slows down my refresh rate on this computer, a Macbook Pro Retina 2013 with an Nvidia 750 chip (and it's running on that one). I mean everything slows down, logic, the plug-in and anything related to them.
4) Realtime Automation seems impossible to do properly as when turning knobs it keeps hanging. Remember when computers were too slow to play a specific game, the refresh rate slows down and makes your game unplayable? so I get scaled automation, which is not only what I want to avoid, but an absolute time-eater.
5) Opening any Plug&mix separately from the chainer afterwards to compare behavior, gives me the same problem, automation glitches, and I even have to restart my computer completely to get it working normally again.

My conclusion is that while I LOVE using the plug&mix effects in my productions, and I'm a huge clarisonix, limiter, echo flex, and talking tone addict, if anything from the same team is glitchy all the time, it doesn't surprise me that media don't talk about it. What a bad advertising for you guys, again and again.

In 2015 it's absolutely unacceptable to have plugins that give so many glitches and issues as yours when they get released. I'm sorry to say that, because every single production I've done in the last 2 years makes heavy use of your stuff and you deserve top rating and credit.

I contacted eric on Facebook, but he didn't seem to be active on there.

[airwavemusic]

After a few quick tests in Ableton Live 9 (32 bits) I can more or less say that only the Audiounit plugins are affected. Once I put the VST plugins instead, everything seems to be fine and running.

[kevaquarian]

I've been through the very same stuff but it's working here, even when it says install failed, I installed p&m VIP bundle manually and it seems to work even though the message said, installation failed.
Now the list of glitches, bugs and problems I've come across while testing this one is just incredible. As usual with any plug-in from either P&M or Nomad Factory as they share some of the same code and technology, I've been through the same nightmare with a sensibly similar product called Magma. It never worked properly and I took them 8 or 9 updates to make it more or less usable. Still today I get regular glitches, plops, audio drop-outs with it all the time, on top its filters are responding too slowly to automation so they're unusable.

Here's a short list of what's going on in logic 10.1.1 on a mac os 10.9

1) The host automation is ETREMELY slow. E.G. I want to open the logic list on my track to select a parameter, and it gives me rainbow wheel for almost 30 secs EACH TIME I click on it. 2000 of parameters is maybe too much guys. It's a horrible coding mistake. 512 parameter slots as in reaktor or Guitar rig would have been enough.

2) The host automation doesn't show up the NAME of the parameter, you just see numbers in Logic, and each thine I have to open the plug-in window.
3) The displayed info is very slow, in fact it completely slows down my refresh rate on this computer, a Macbook Pro Retina 2013 with an Nvidia 750 chip (and it's running on that one). I mean everything slows down, logic, the plug-in and anything related to them.
4) Realtime Automation seems impossible to do properly as when turning knobs it keeps hanging. Remember when computers were too slow to play a specific game, the refresh rate slows down and makes your game unplayable? so I get scaled automation, which is not only what I want to avoid, but an absolute time-eater.
5) Opening any Plug&mix separately from the chainer afterwards to compare behavior, gives me the same problem, automation glitches, and I even have to restart my computer completely to get it working normally again.

My conclusion is that while I LOVE using the plug&mix effects in my productions, and I'm a huge clarisonix, limiter, echo flex, and talking tone addict, if anything from the same team is glitchy all the time, it doesn't surprise me that media don't talk about it. What a bad advertising for you guys, again and again.

In 2015 it's absolutely unacceptable to have plugins that give so many glitches and issues as yours when they get released. I'm sorry to say that, because every single production I've done in the last 2 years makes heavy use of your stuff and you deserve top rating and credit.

I contacted eric on Facebook, but he didn't seem to be active on there.

Hmmmm.... I didn't know that the code for the PnM plugz had some crossover with Nomad Factory code. This does not surprise me though. I had a total NIGHTMARE with hours and hours of lost studio time trying to "troubleshoot" what was basically flaky code in the NF Integral Pack. I was told I was "the only person with problems". I personally knew of 5 other composers who had the same problems I did and the internet fiorums revealed many more than that. All my posts got mysteriously "removed" for the NF forum - I wonder why?.....

It took years overall and still I can't trust the plugins to behave 100% reliably in my professional projects. I tested Magma a few times with different updates, and that was flaky too - crashes and hangs etc. I will not be buying it, even though I would use it if it was stable.

I do hope that the PnM stuff will recover from the bugs etc - I like some of the plugins a lot and really want to use them in projects. However, I cannot risk down time on deadline studio projects for commissions, so I'm wary.....

I also have Automation sluggishness/accuracy issues - with Degradiator - just discovered today.

I have the PnM collection installed and I'm using it with care and attention to fragility issues. I've not installed Chainer, and won't do so until I see updates that address the problems being reported here.

[masterj]

vsti's (in protools" are not working properly, i mean they load, but try laying down stuff on the piano roll editor, it gives out no signal