Dear friends,

Just to let you know that we posted Version 3.0.2 with a few minor bug fixes reported on the Plug and Mix board by our users during the last week.

http://www.plugandmix.com/support/downloads/

A big thank you to all of you who have contributed their useful comments since the launch, much appreciated.

Enjoy,

Thanks for the quick turnaround. Will download tonight!

Hi Peter,

Thanks for your workaround and the new 3.0.2 update and quick bug fixing. Now the Tilt EQ plugin appears and runs fine....but.....now I've lost the Talking Tone Plugin. It's exactly the same problem I've had with the Tilt EQ.
I hope it helps.

Cheers
Morpheus

Hello Morpheus,

Thanks for your positive remarks.
Glad to hear the Tilt EQ is functioning for you, we will pass on the info about the Talking Tone to the developers so they can take a look into it. Strange that it was working and now it doesn't want to.

We will keep you informed about the progress on getting it back to normal.

Regards,

Nick

I found that if pro tools crashed while using any of the plug and mix plugins,
then the plugins used in that session will be permanently disabled. For example
as I had the reverb loaded into a session, pro tools crashed. After that I could
start any session and try to load the reverb plugin and it will always cause a
crash showing the .dll as the problem. I reinstalled pro tools and the plugin,
and also ran system maintenance tools to clear the registry. This did not fix
the problem. In order to fix the problem I installed a demo of another plug and
mix plugin and ran that in the session, then from the pro tools plugin window I
selected the reverb and somehow it worked again.I still can't load the reverb directly...
I have to select another plugin first, then load the reverb from the plugin window... Also
if the project is saved with the reverb it will crash on open.

Just thought you should
investigate. I am on Windows 7 64 bit AMD Athlon X2 Pro Tools 8.05 M-Powered
running RTAS.

btw here is

Problem signature:
Problem Event Name: BEX
Application Name: ProTools M-Powered.exe
Application Version: 8.0.5.60
Application Timestamp: 4d6f7153
Fault Module Name: PM-Digital Reverb.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50e0a736
Exception Offset: 0007beac
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 425a
Additional Information 2: 425aa9b97cbbbe3c5bc7ce8828e7b5c7
Additional Information 3: ff5b
Additional Information 4: ff5b09f5da69d71ff3456b7ea87579f4

It seems that it is actually only the reverb that is causing issues.

Any news on this yet?

Is this a bug?

Hello Erikuo,

Not really a bug, it depends on what signal is being fed to the plug-in.

If it is a mix that varies in its dynamics which most do then the output level will vary below the Maximum of the -0.3dB in the setting so the master could show a level inferior to that level.

It is a continuous signal such as a sine wave at -0.3dB then yes in theory it should match in the Master fader's output.

Then if there is a difference then either software could have a problem about how the levels are displayed.

Next point is that any plug-in or hard ware for that matter when engaged and not in bypass will be acting on the signal and modifying it and therefore potentially changing the overall output.

With almost everything we do to the audio path it is best to trust your ears, not the displays, when one hears distortion for example, it doesn't matter if a displays says it is not clipping, your ears are the ultimate judge.

Hope this helps.

Nick

I posted this on FaceBook before I found this forum. PLEASE HELP!

Hi, Not sure how to get help so I'll try here. I received my "free" plug for sharing your page, California Tone, and I've tried to install it, as well as a few others for demo, but I cannot find the California Tone in Pro Tools 10, and the others, like British Tone, give an error dialog when launching, "Couuld not find the PM-British Tone Presets directory." Any ideas?

I have Pro Tools 10, and am attempting to install the AAX version.

Thanks,

Rob

Dear P&M

I recently got the P&M ULTRAMAXIT through your nice free deal and was excited to try it out.

Problem
1) I use Pro Tools 10 on a MacBook Pro with two user accounts setup one for my writing work and second for music. When I try to install the plug-in on the music user it tells me that user does not have admin rights and the activation fails. Interestingly the music user has admin rights. It also seems it does not setup the plug-in presets correctly on the music user as they are lacking from the menu.

2) I erased all files related to the plug-in and installed it on my "work user" since it was the first user created. Installation works fine and so does the activation procedure. During the installation I am told that the program installed the plugin for all users. Great news!!

3) I log back on to use plug-in on my "music user" and find the plugin installed but running as a demo, so I simply click the menu and try to activate but now I get same error message again. The presets are not installed and the plugin cannot be activated and only runs as a demo.

Is there a solution to this problem? I have browsed the forum and read the FAQ. I do want to keep using separate users/accounts for my music and work since I do not want many help programs running in the background I rely on when using my computer for other things than creating music.

Keep up the good work, it is a great plug-in apart from this small problem I encountered.

Running: OSX 10.8.2; ProTools 10.3.2; AVID Eleven Rack

Regards /Patrik

I have since upgraded to pro tools 10 and the AAX version of the plugins... Works perfect now.

Hello Rob,

We need a bit more information please.

Are you on Mac or PC, what OS version, the exact version of ProTools would be very helpful.

Thanks.

Hello Patrik,

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well.

The latest Mac OS versions have been full of "tricks" as the modifications done by Apple lately have not been well documented.


Best Regards,

Mac OSX 10.7.5
Pro Tools 10.0.0

Figured it out. It was a permissions problem with the install directory. Might want to add that to the FAQ, or fix the install to set permissions properly. Just a suggestion.

Great amp modelers, can't wait to try the rest of the suite.

Hi,

Strangely enough it did not solve the problem (it should have). However, the information helped me to figure out what was the problem. I manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program and it worked like a charm

Thanks /Patrik

Hello Patrik,

Glad to hear that you are up and running now.

Thanks for investigating the permissions and going even further and figuring out the "music" user rights angle.

I am going to add it to my responses to my list of "trouble-shooting" items for those people having issues on the Mac.

Great input, thanks again.

Best Regards,

Nick

Not sure if anyone has the same issue or pointed this one out yet...

I installed the Pro Tools 10.3.5 update yesterday and when opening a session today containing the Plug & Mix plug-ins I get the following message in the Pro Tools session notes.

"The following plug-ins were made inactive because they could not be found in the plug-ins folder:" followed by the list of course.

I verified that the P&M AAX bundle is actually in the plugins folder and it was. (Avid/Audio/Plug-Ins/Plug and Mix)
So I thought maybe uninstalling & reinstalling might do the trick, yet so far this didn't help me to solve this issue.

Thx for any help, cheers

Hi Notes,

Thanks for your interest in DontCrack and Plug&Mix.

I would suggest "repairing permissions" we had some other people who had this and once they "repaired" everything went well.

Another thing that has got people up and running is to manually assigned the "music" user rights to write in the library folder containing P&Ms authorization program.

The Mac OS has been full of "tricks" as the modifications done by Apple lately have not been well documented.

Try this then re-install and it should work, some other people had this little problem.

If it doesn't solve the problem get back to me as soon as you can.

Best Regards,

Nick

I'm having the same problem with Digital Reverb crashing Pro Tools that I've seen others posting. I never saw a fix or work around. Can anybody help me out with this? All the other plug ins work fine but Digital Reverb crashes my session every time I try to load it.

Windows 7 64 bit
Pro Tools 8.05
Mbox mini 3rd gen

Hello Adamnwood,

We are aware of the problems with the "Digital Reverb" and a fix is coming in the next release which should be out in the next few days.

Best Regards,

Nick

Hi Nick, thanks for the info, though I should have mentioned that I'm on Win 7 Pro 64Bit and not a Mac, my mistake.
What I think has changed since the PT 10.3.5 update is their folder structure. Not sure if you heard of other users on Win 7 who had the same issue? I noticed a few on the DUC but no solution so far.

Cheers

I own the VIP bundle LOVE it so far. But unfortunately it seems like all of the amp simulation plugins don't work correctly on my system. It pretty much sounds like I threw a bitcrusher and killed the track. All distorted, hardly any signal coming through. This problem happens with the American Tweed, British Tone, etc.

My setup:

1. MAC
2. 10.8.3
3. Presonus Studio One 2.5.1.21166 (32-bit)
4. RME Fireface UFX connected via firewire
5. No third party wrappers

Please help! Thanks!

Hello jordansvoice,

Is it only the Amp sims that are not working correctly?

That is very strange, usually it is just one or all of the plug-ins that are exhibiting strange behaviour.

My first suggestion is to reinstall if you haven't already.

Get back to me after that if the situation continues.

Best Regards,

Nick

Yes, only the amp sims. I've tried it on different guitar signals with no luck. Other amp sims respond just fine. All other plugins work perfectly!

I will try reinstalling (when I'm not in the middle of a project) and see if that helps. Thanks!

Same problem here. Just updated to PT 10.3.5 on PC and now no P&M plugins show up!

Hi bisszerk, along with a user on the DUC we found the work around. (a bit time consuming but works)
The deal is, PT wants to have the following folder structure for each plugin to work. Plug and Mix (as main folder) then a folder with the name of the plug-in, Contents, Win 32, plug-in!

(for example)

"C:\Program Files(x86)\Common Files\Avid\Audio\Plug-Ins\Plug and Mix\PM-Ambiosoniq.aaxplugin\Contents\Win32\PM-Ambiosoniq.aaxplugin". (the last is the actual plug-in file)

Yes, this needs to be done for all 40 plug-ins, so I suggest to start with 1 New folder in the Plug and Mix main folder to start with. Create a New folder\Contents\Win32 , then copy/paste this New folder 39 times in the Plug and Mix folder and add in each Win32 folder a plug-in file and rename the New folder accordingly to the corresponding Plug-in.

This worked for me, good luck!

Cheers

Hello Notes,

Thanks for the info regarding moving the files to the right place.

The installer should have put them there to start with, but with PT 10.3.5 we have seen that there are some issues with the plug-ins installer.

This seems to do due to the new AAX format where we have to include a Pace signature that is needed for ProTools to recognise and load the plug-ins, we are working on the fix and it will be out shortly as version 3.03

Best Regards,

Nick

Hi I have updated to PT 10.3.5 and my aax Plug and Mix Plugin don't show up and I just reinstalled the latest from the Website
Last night and still no P&M has something been moved or changed I am unaware of? Let me know what I am missing
Thanks

Nick,

I recently purchased the VIP bundle through the Group Buy deal. I installed PM version 3.0.2 on my machine without an issue. However when I launch Pro Tools I get message saying:

"Pro tools could not load the following plug-ins either because no valid authorization could be found, the ilok key was not connected or the plug-in was damaged: <list of all the PM plugins>.dpm"

I researched the problem and found a suggestion to delete prefs, recycle database and app folders in Pro Tools, which I did. This did not resolve my problem. Is there a solution to my problem?

System Info:
Windows 7 Ultimate 64 Bit SP1
Pro Tools 9.0.5
Focusrite Saffire 56
PM VIP Bundle RTAS 3.0.2


Thanks!

I have been reading the forum and this seems to be a problem with 3.02 which will be fixed with 3.03
apparently this has to do with the iLok drivers and has to be fixed by an update I am eagerly awaiting the update
Thanks

PM VIP Bundle Digital Reverb Crashes Pro Tools MP9 9.0.5
Windows 7
HP Pavilion dv7
i7 Processor

I went through every plugin in the VIP bundle to see if there was an issue and the only one I'm having trouble with is the Digital Reverb. It won't even open in Pro Tools MP9 it crashes the program. It seems to work fine in Cubase (64 bit) and Studio One 2.5 (64 bit) but the RTAS 32 bit version of Digital Reverb is crashing Pro Tools.

Thanks

Just downloaded and installed 3.0.3 and the Digital Reverb still crashes Pro Tools MP9 version 9.0.5.

Thoughts?

Windows Registry conflicts?
OSX permissions?
I would check those depending on system OS and see if that fixes the problem.

Why is it only happening with the Digital Reverb? The other components are opening fine. I'm not sure what I'm supposed to be looking for in the registry or what OSX permissions are.

OSX permissions are the Apple/Macintosh equivalent of the Windows registry.
To clean up the Windows Registry use a program called CCleaner it's free and works great
when you run CCleaner you select registry and then check for conflicts and then Fix all issues
I am assuming your on a Windows system don't know why it is just the Digital Reverb
The software developer would know more just suggestions to try and help.
Google for CCleaner and you will find it with the company that makes it called Piraform.
Just some suggestions I am going to update my plugins to 3.0.3 today and I will see if
I have the same issue with PT 10.3.5
Good luck

Hello,
problem with P&M Chorus Ensemble in Cubase 7.0.3 64 Bit (Win 7 64 Bit Ultimate)
If i insert the plug, after a while a single loud click on the right channel (stereo track) appears.
No matter, if the song is in playback mode or in stop mode.

The effect is really great, but this is a little bit weird
Am i alone?

Thanks much for the response. I'll give it a try and post the results.

No luck. Cleaned out the registry but P&M Digital Reverb 3.0.3 still crashes Pro Tools MP9 9.0.5.

Well it was worth a try and it works if it is something in the registry
at least you got them to install I cannot get 3.0.3 in install at all
I am still trying to figure it out if I can
as well as waiting on a reply from P & M
Cleaning the registry is always a good thing to do anyway
I'm sure it will all get sorted out
Cheers

News, other Cubase User reports this issue as well!
No idea?

Hi Peter
I have 3.0.2 Installed on my system and tried to install and update to 3.0.3
So I could use P&M with PT 10.3.5 and could not install the new version
I just got and error message that the Installer could not create the folder for the plug ins
This was the 3.0.3 AAX installer I did not try the VST installers till I know what the issues are
I have attached an image of the error message as it appeared on my computer
Let me know what is going on so I can install the new update also I have noticed that
all of the previous versions are still installed do I need to uninstall them first?
Also while sending this post I could not attach an image to the post
I am on a PC platform, Windows 7 Pro 64, ProTools 10.3.5, Lynx AES 16e, Lynx Aurora 16 I/O interface
I sure would like to get this up and running again since 3.0.2 plugins were not recognized with the new ProTools update
and I miss these plugins while I am Mixing
Thanks
Perry Lancaster

P&M Retro EQ bug in Logic 9.1.8 OSX 10.8.2

I usually send vocals to 3 space designers (one room, one plate and one hall). Now if I have Retro EQ as an insert on my vocals then there's a huge CPU spike when the playhead moves past the end of a region to and empty section (where there are no vocals). This causes the System Overload message to pop up. It is extremely annoying. None of your other plugs that I have tried do this. The moment I disable the Retro EQ this problem goes away. One more interesting thing is that, the spike is almost negligible if I change the HiShelf to a bell curve or if I cut Hi freqs instead of boosting. I think there is some thing about the hi freq signal the is going from the Retro EQ to the SDs that's causing this spike. I love this EQ and I really hope you guys will look in to this.

I downloaded and installed PM version 3.0.3 and I am still having the same problem. Please help!

Are you able to open Pro Tools? The reason I ask is because I recently had an issue with the stupid iLok where I had to go out to the iLok site and reinstall the drivers. Without warning....Pro Tools MP9 just stopped working. Once I re-installed the iLok junk....everything was fine again.

Well I have not received a replay about 3.0.3 AAX not installing at all, so I tried to install the VST versions both 32 and 64 bit and they install fine and the Host program Sequoia 12 see's both plugins fine 32 and 64 bit, but they just won't install at all for AAX and 3.0.2 is not recognized by PT 10.3.5 at all and the plugins are in the correct folder
Sure would like some feedback on this
Thanks

Hello Old School Audio Guy,

With ProTools 10.3.5 and ProTools 11 (which has not yet been released) there iare issues with the brand new PACE signatures that have to be written into the code for all the AAX plug-ins.

We are working on it with PACE and Avid to get a solution quickly so that people can work with the recent 10.3.5, the previous version 10.3.3 does not have this requirement.

It does block the installation process.

Best Regards

Nick

Thanks Nick
I figured it was something with Pace
it has been the issue with many developers of Plugins
I hope this gets resolved soon for all of us
and thanks for the quick reply
I look forward to this being resolved for everyone
Thanks again
Cheers
Perry

Hello Perry,

As soon as we have everything ironed out with the PACE signature issue we will be posting on the news page on DontCrack and you should see a version 3.04 of P&M.

Thanks for your patience and understanding.

Best Regards,

Nick